Where are they located?
This question accounts for an average of 8% of inquiries, which is especially critical for businesses with a physical location. Sending written directions, maps, or geolocation links costs between 2 and 3 hours per month. The FAQs and contact section permanently display the map, opening hours, and fixed directions on the website. The intelligent chatbot instantly shares the location via text or a Google Maps link when requested by the customer.